Pre- and post-hospitalisation

The cited Singlife brochure identifies pre- and post-hospitalisation benefits with defined time windows. Those windows are a product detail, not a universal industry rule.

Ask which consultations, tests or follow-up treatments qualify, whether they must relate to the admission, and when the window starts and ends. Confirm any applicable sublimits.

Keep the referral and admission documents with the follow-up claim. Do not assume every outpatient visit near the admission date belongs to the same benefit.