Glossary

Panel and non-panel clinics

A panel provider belongs to the arrangement used by the plan; a non-panel provider falls outside that arrangement.

By Bene · Last reviewed 23 October 2026

Income’s FlexCare information describes panel access and referral conditions. Use the selected plan’s current directory and instructions rather than assuming any clinic under the same brand qualifies.

Check payment at the counter, referral requirements, visit limits and the procedure outside the panel. A panel visit can still involve excluded charges or member contributions.

For an employee communication sheet, include the current clinic finder and a contact for uncertainty. Recheck the network at renewal and when staff work locations change.

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